Delivery Time
Estimated delivery time is 8-12 business days, varying by destination country. For more details, please check shipping policy.

Shipping Range
Available in US, CA，AU，UK，MX

Order Cancellation Refund Policy
If your order has not been processed, you can cancel the order within 2 hours via email to our customer service at email with your order number, contact info, and reasons to cancel.

Return Refund Policy
If your order has been processed, we provide return and refund service under the following conditions:
1. Please contact us at customerservice@winona.cn to start a return, with the following details: the order number, the item(s) you would like to return and the reason for the return, and the products photo.
2.Winona can only accept returns for items purchased through www.winonashop.com. Items purchased from another retailer or elsewhere should be returned to their original point of purchase.

For more details, please check Refund Policy